22 Oct 2009
The Power of Persuasion

22 Oct 2009
Getting to No (figuring out which deals are worth closing)

20 Oct 2009
7 Things Web Designers Hate Hearing from Clients

19 Oct 2009
How to Work with Indecisive Clients

24 Jul 2009
Epic Client Communication

22 Jul 2009
Being an Experience-led organization

experiences are fundamentally different design challenges to a product or services; experiences are designed from the outside in


21 Jul 2009
10 Reasons to Politely Decline a Web Design Gig

10 Jul 2009
A Match Made in Heaven: How to Interview a Client

10 Jul 2009

Guerrilla Web Strategy Presentation from Mix Essentials 2009

My talk on  Guerilla Web Strategy at Microsoft’s Mix Essentials ‘09 conference in Dublin on 24th June 2009.

Guerrilla Web Strategy Speaker Notes

10 Jun 2009
5 Rotten Things No One Else Has Told You About the Clients You’ll Work For

All true, and all things you should only ever fall for once (if ever).


10 Jun 2009
American Airlines Web Site: The Product of a Self-Defeating Design Process

11 May 2009
How to Set Business Boundaries with Your Clients

7 May 2009
8 Signs of a Great Client

27 Apr 2009
Winning Bigger Web Projects

Winning Bigger Web Projects by Paul May of FRONT was one of the best talks of the day at BarCampBelfast.  A brief write-up, the presenation slides and a video of the talk are here


24 Apr 2009
Estimating time for Web Projects more accurately: Part 2